This website is owned and operated by Musgrave House Healthcare Ltd. We are very sensitive to the privacy concerns of the visitors to this site and recognise that you are concerned about the information you provide us, and how we treat such information.
If you have any questions about our Privacy Policy, you can please contact us:
Our Policy
This statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.musgravehouse.com you are accepting and consenting to the practices described in this statement.
For the purpose of the General Data Protection Regulation (“GDPR”), the data controller is Musgrave House Healthcare Ltd, having the address as noted above.
Our site may, from time to time, contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Personal information we may collect about you
We may collect and process the following data about you.
We may collect personal data from you, which you volunteer when you provide such personal data to us, or via our services with which you interact. You may give us information about yourself when you enquire about our services and associated facilities and events, complete forms online on our website www.musgravehouse.com or correspond with us by phone, e-mail or otherwise provide us with personal data. Other persons may also give us other personal data relating to you, or we may obtain such other personal data about you as may be provided to us in the course of our legitimate business activities.
We may collect and process your data, including the following, in the course of providing services to you, which could contain your personal data. This information may include your first name, surname, postal address, e-mail addresses, mobile and phone numbers, credit card/debit card or bank details and your personal preferences about how your payment/s should be used.
We may also process other data, which is not personal data.
When you access our website, your device’s browser provides us with information such as your IP address, browser type, access time and referring URL, which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer and to offer services to you.
What is a cookie
A cookie is a small piece of data that may be stored on your computer or mobile device. It allows a website to “remember” your actions or preferences over a length of time.
This site does not use Cookies.
Our use of your personal data
We will use your personal data for a number of operational purposes, including, but not limited to:
Musgrave House Healthcare Ltd does not carry out automatic decision-making processing with personal data.
Disclosure of your information
We may disclose your data to third parties who provide a service to us or if we are under a duty to disclose or share your data in order to comply with any legal obligation, or to protect our rights, property, or safety of staff or customers:
Where we store your personal data
It is Musgrave House Healthcare Ltd’s policy to ensure that your data is held within the European Economic Area (EEA) and consequently would be subject to GDPR requirements. All personal data held by Musgrave House Healthcare Ltd is currently hosted within the EEA. However, where your data is transferred out of the EEA, Musgrave House Healthcare Ltd will comply with Chapter 5 of the GDPR to provide an alternative method of safeguarding your personal data.
The transmission of information via the Internet may involve the transfer of data to countries outside the EEA. This occurs typically through the use of cloud solutions for web hosting, email hosting or proprietary software solutions delivered through the Cloud. We do not, however, authorise any third party involved in this transmission of data to use your personal data for their own purposes. Non-EEA countries may not provide an adequate level of protection in relation to processing your personal data. By submitting your data via this medium, you agree to this transfer, storing and processing and acknowledged the risks associated with such transmission.
Security of your data
Musgrave House Healthcare Ltd is committed to protecting your personal data from unauthorised access and/or processing and in doing so we use a variety of security technologies and procedures to help protect your data.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using strong and industry best practice encryption algorithms and techniques. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our site or systems, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, as effective as modern security practices are, no physical or electronic security system is completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access to, or unlawful processing or disclosure of, such data. We will continue to revise policies and implement additional relevant security features as new technologies become available.
Your rights
You have rights under Data Protection legislation, with regard to our processing of your data. You can exercise these rights at any time by contacting us via email at claire@musgravehouse.com or in writing to The Data Protection Administrator, Musgrave House, 10 Stockman’s Lane, Belfast, BT9 7JA.
You have the right to be informed about any personal data which Musgrave House Healthcare Ltd holds relating to you, including how we acquired such data, and the purposes for which it is being used. This right requires that you will be given a copy of your personal data which you may have supplied to us via our website or in other correspondence and interactions.
To exercise this right, you must make your request in writing, posting it to our address as specified above and including with the request, a copy of an appropriate legal form of identification and a copy of a current utility bill to verify your address. No fee is required for this service. A request will be dealt with as soon as possible and we will respond to your request within one month from the date on which your request was received.
You have the right to have inaccurate personal data corrected. If you discover that we hold inaccurate personal data about you, you have a right to instruct us to correct that information. Such an instruction must be in writing and must contain evidence of the correct information. We will respond as soon as possible, and in any event within one month from the date on which your instructions are received.
Furthermore, we will share your corrective instructions with any organisation with whom the incorrect information has been shared in the 12 months prior to the date of your instructions.
In certain circumstances, you have the ‘Right to be Forgotten’. This means that you can request that Musgrave House Healthcare Ltd removes any and all references to you from our records and systems. We will comply with all such requests in a timely manner, as required by the Data Protection legislation unless other operational or legal obligations require us to retain such data for a particular purpose or period of time.
You have the right, at all times, to object to the processing of your personal data which you find intrusive, excessive or unwarranted. Musgrave House Healthcare Ltd will respect your right to do so but may need to continue such processing where required to do to so by law, or within the terms of an existing contractual arrangement.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page. Please check this Privacy Policy occasionally to see any updates or changes to our privacy statement.
Contact
Questions, comments and requests regarding this privacy statement are welcomed and should be addressed to The Data Protection Administrator, Musgrave House Healthcare Ltd, 10 Stockman’s Lane, Belfast, BT9 7JA
Terms & Conditions
This site is owned by Musgrave House Healthcare Ltd. Any of the images and text used in this site may not be used for any purpose without the express written agreement of Musgrave House Healthcare Ltd.
Disclaimers
Musgrave House Healthcare Ltd has worked diligently to provide you with accurate and updated information in this site, however, we cannot be absolutely certain that everything on this site is free of errors or omissions. We will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of this site.
PRIVACY POLICY
18 September 2018
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